BEST WESTERN VILLE-MARIE HOTEL & SUITES, Montreal – Your ideal downtown stay
Hotel Overview
Best Western Ville-Marie Hotel & Suites - Downtown hotel near Mount Royal Park
The 21-story Best Western Ville-Marie Hotel & Suites is located in Downtown Montreal, steps from McGill University, art galleries, museums, and the subway. This eco-friendly hotel is 0.3 miles from the Montreal Museum of Fine Arts and at the foot of Mount Royal Park. Guests can dine at Cafe Castel for casual meals or Le Parmigiano for Italian and Continental cuisine. The hotel offers a fitness center, free Wi-Fi, concierge services, and a business center with video conferencing. Safety features include carbon monoxide detectors, fire extinguishers, and a security system.
Additional perks of the hotel
Salon Ville-Marie conference room with multimedia facilities
Underground shopping access and proximity to St-Catherine Street's nightlife
Cafe popular with locals for sandwiches and coffee
24-hour front desk, gift shop, and parking available
Rooms
The recently refurbished rooms feature dark wood lacquer furniture, wall-to-wall industrial gray carpeting, and flat-screen TVs with cable channels. Some units include a seating area. Two-bed rooms accommodate up to four guests. All rooms provide free Wi-Fi, a refrigerator, a coffee/tea maker, and a safety deposit box. Select suites offer a hot tub and mountain views.
Other conveniences
Ironing facilities, heating, and air conditioning
Free toiletries and hairdryer in private bathrooms
Fax modem hook-ups and working desks in business-friendly rooms
LCD TVs with pay-per-view channels
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Room service
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
Upon entering the hotel, I immediately noticed the refreshing smell of clean linen, and our spacious room was both clean and comfortable, offering great value for the price paid. However, the dining options were not particularly special, and it was better to explore nearby cafes for meals.
My stay at the hotel was a mix of positives and negatives. The rooms, although conveniently located next to the lifts and a conference room, were clean and essential with a luxurious feel, resembling a more expensive hotel. However, the service was a bit of a mixed bag, with immediate response from Maintenance but some staff being extremely rude. The location was great, offering easy access to many shops, cafes, Mount Royal, and other attractions, but being slightly away from the center. The dining experience, while pricey and closing early, lacked variety in options. Overall, a stay with some highs and lows.
As soon as I entered the hotel, I could smell the clean linen in the rooms, but there was a slight hint of cigarette smoke that put me off a bit. The service was quick and efficient, especially during check-in, and the location was perfect for exploring the shopping delights of Saint Catherine's Street. The dining experience was average, and some upgrades are needed in certain facilities.
Staying at the hotel was a delightful experience overall. The rooms were immaculate, modern, and the bed was super comfortable. The proximity to Bell Center was awesome, and the room itself was very spacious and comfortable. However, the price per night was over Can $400, which might be a bit high for some travelers. The service was a mix of directness about tipping and genuine friendliness, especially from helpful staff like Mike, Brahim, and Manuel. The location had tons of food options nearby but some construction noise, offering easy access to public transit and other city locations. The dining experience at Le Parmigiano seemed quite limited, although the food looked tasty. Overall, a great hotel stay with a few minor drawbacks.
I had a mixed experience at this hotel. While the rooms were extremely comfortable with spacious beds and fluffy pillows, the noise from the elevator made it impossible to get a good night's sleep after a long drive. The service was a bit inconsistent, with some staff being accommodating and friendly while others seemed indifferent and unfriendly. The location, though great for accessing nearby streets and attractions, felt a bit outdated compared to the sleeping area.
The hotel has a great location in the city center of Montreal, making it very convenient for visits near McGill University. The rooms, albeit spacious and clean, had a noticeable odor of mold and cigarettes. The service was exceptional, with the staff being among the best I have ever experienced. However, some upgrades are needed in the facilities. Dining options were limited with early closing times at the on-site restaurants.
My stay at the hotel was a bit disappointing, with small rooms and no view as depicted in the pictures, along with tight spaces stained by smoke. On the positive side, the service was friendly although there was a slight delay with the car arrival, and the location near McGill and the Metro had its perks.
The hotel is conveniently located near McGill University and is great for shopping. The rooms offer microwaves but lack certain amenities like slippers and a luggage rack. The service is top-notch with very clean facilities, though there were some lapses in customer service. The location is close to hot spots in the city, including the central train station and the airport shuttle. Dining is good but slightly expensive, and the overall value for money is reasonable.
